CAD Image custom door panels not available since v.18

[Anonymous]

Since I have upgraded to V.18 my custom door panels in CAD Image are no longer available. Has anyone encountered this or have any suggestions?

[Anonymous]

screen shot of my issue:

[Stephen Dolbee]

Yes, same issue here. I tried to contact them with a similar screenshot, but have been unable. I know their site just underwent an update, so maybe that's the reason. I have always found their support to be top-notch.

[Anonymous]

Well that is both a bummer and good news-
if everyone has the problem who know how long it will take to fix something big like that
But- at the same time better that it is not an isolated incident on my end that know one will be able to figure out!

OK- well if you hear anything keep me posted and i'll do the same

Thanks!

[Stephen Dolbee]

Cadimage just contacted me and confirmed that they know of the problem and are working on it.

[Anonymous]

Well, there is Bentley with MicroStation, but Bentley is big in infrastructure AFAIK, less emphasis on AEC on their part.

[Eduardo Rolon]

Emma

What does Bentley has to do with this post?

[Laszlo Nagy]

This might be some spam post as its text is the exact copy of one of my posts from last week:

http://archicad-talk.graphisoft.com/viewtopic.php?p=233135&highlight=#233135

We'll see if there is any more spammy activity from this user.

[Eduardo Rolon]

That is what I thought too.

[Anonymous]

I saved my file out of teamwork as a solo project and res-hared it, and now they seem to work just fine.
Hope this helps