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door not showing in plan

Stephen Dolbee
Booster
Does anyone know why a door (d&w builder) does not show up in plan, but does in elevation? Just a dot and the opening appear. This plan was started in windows on a pc, but I am now using a mac. The door appears in plan on the pc.

This is strange. Even if I draw a new wall and try to insert a door, it shows only the opening. This only happens on the lower level plan. Doors seem fine on the other levels.
AC19(9001), 27" iMac i7, 12 gb ram, ATI Radeon HD 4850 512mb, OS 10.12.6
5 REPLIES 5
Laszlo Nagy
Community Admin
Community Admin
Could you attach a screenshot of the problem?
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Anonymous
Not applicable
Sounds like a story setting or floor plan cut plane issue.
Anonymous
Not applicable
Maybe the Home Story Setting as well
Screenshot would help alot

Cheers
Nuge
Advocate
Cadimage are aware of the problem and will be fixing soon,it only happens on a storey with a negative number

Cheers Nuge
AC27 i9 11900K / 128G ram / GTX 3090 / D5 Render
Stephen Dolbee
Booster
Thanks, Nuge. Work has been so slow, I haven't even started a new job since I got my new Imac in Dec. (probably a bad time to invest in new hardware). Hopefully the problem is fixed soon.
AC19(9001), 27" iMac i7, 12 gb ram, ATI Radeon HD 4850 512mb, OS 10.12.6