LABEL OBJECT - POINTER STRANGE BEHAVIOR? MOVES FROM BOTTOM TO CENTER LOCATION?
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2020-03-06 01:36 AM - last edited on 2023-05-17 03:43 PM by Gordana Radonic
2020-03-06
01:36 AM
...Bobby Hollywood live from...
i>u
Edgewater, FL!
SOFTWARE VERSION:
Archicad 22, Archicad 23
Windows7 -OS, MAC Maverick OS
i>u
Edgewater, FL!
SOFTWARE VERSION:
Archicad 22, Archicad 23
Windows7 -OS, MAC Maverick OS
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11 REPLIES 11
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2020-03-12 05:34 PM
2020-03-12
05:34 PM
Hi All,
Thanks to the file, I was able to identify what is causing the issue. This is a known defect with the Property Label object. Due to the incorrect migration process from AC21 to higher versions (it happens on both AC22 and AC23), the pointer location “jumps” to a wrong position upon file reopening. Luckily, it seems like this affects the Views only, in Layouts the labels are still in their correct position.
This defect is scheduled to be fixed in the second update of AC23 (build 5xxx) and the last update for AC22 (build 8xxx). Until then, the workaround has been mentioned by Margaret (thank you very much for your help!), which is to select all the labels, open their Settings and click OK without modifying anything.
I am very sorry for the inconvenience of the defect! Once again, big thanks to Rob for reporting the issue, and I hope that the fix for this will come soon!
I wish you all a great day, and take care!
Best regards,
Minh
Thanks to the file, I was able to identify what is causing the issue. This is a known defect with the Property Label object. Due to the incorrect migration process from AC21 to higher versions (it happens on both AC22 and AC23), the pointer location “jumps” to a wrong position upon file reopening. Luckily, it seems like this affects the Views only, in Layouts the labels are still in their correct position.
This defect is scheduled to be fixed in the second update of AC23 (build 5xxx) and the last update for AC22 (build 8xxx). Until then, the workaround has been mentioned by Margaret (thank you very much for your help!), which is to select all the labels, open their Settings and click OK without modifying anything.
I am very sorry for the inconvenience of the defect! Once again, big thanks to Rob for reporting the issue, and I hope that the fix for this will come soon!
I wish you all a great day, and take care!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
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2020-03-16 04:05 AM
2020-03-16
04:05 AM
Was just told by GRAPHISOFT that it’s a known bug.
I mentioned to GS that they need to announce it...openly.
I mentioned to GS that they need to announce it...openly.
...Bobby Hollywood live from...
i>u
Edgewater, FL!
SOFTWARE VERSION:
Archicad 22, Archicad 23
Windows7 -OS, MAC Maverick OS
i>u
Edgewater, FL!
SOFTWARE VERSION:
Archicad 22, Archicad 23
Windows7 -OS, MAC Maverick OS
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