Publisher Bugs (Missing Letters)

[Anonymous]

Did anyone experience missing letters while publishing a pdf? I first thought it is because of a 'new font' - MS Windows own Calibri Light, however that wasn't the problem, since by changing the font the problem still persisted.

Some letters like 't's' for example are erased in the process, however not all 't's', just the ones publisher chooses. They are represented in the working enviroment however non-existent in the published pdf.

If anyone had the same issues, I would be glad to know how they fixed them, or is it just a major bug in the publisher application one has to live with. By major I do mean major, since missing letters is not a small deal.

Thank you.

[Anonymous]

Yes, I have also experienced this problem. It seemed to always be worse on the first page, and then happened sporadically after that.

My solution? I didn't find a good one. I either convert pages individually and bypass the publisher completely, or I use the publisher and have to individually verify each pdf thereafter.

John

[Anonymous]

Has anyone else found a fix for this issue. We have had a couple of embarrassing incidents where drawings have been converted and sent to clients only to have them call to complain about missing letters.

Any help would be gratefully received.

Brian

[Marton Kiss]

bw_wjs wrote:
Has anyone else found a fix for this issue. We have had a couple of embarrassing incidents where drawings have been converted and sent to clients only to have them call to complain about missing letters.

Any help would be gratefully received.

Brian

This is an issue that many of our clients have complained about in the past years. Unfortunately, a complete solution requires changes on the font and on the PDF engine side as well and many other software companies are waiting for a complete solution. We checked what we could do on our side to help you guys out there, but we cannot fix this in the code of ArchiCAD.

Based on our experiences some fonts that use ligatures are affected. At this point, the best way to work around this is to use a different font. A couple of fonts that are affected:
- Cambria
- Calibri
- SansSerif
- Wingdings

I hope this helps,

[Anonymous]

This is among the reasons that I always recommend to my clients to use common fonts. Arial if you can stand it seems to always work well.

[Anonymous]

bw_wjs wrote:
Has anyone else found a fix for this issue. We have had a couple of embarrassing incidents where drawings have been converted and sent to clients only to have them call to complain about missing letters.

The only solution is to use standard fonts so far or make sure to embed fonts you've selected. Embedding prevents font substitution.
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