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2010-05-25 07:01 PM - last edited on 2023-05-09 05:56 PM by Gordana Radonic
2021-10-12 01:15 PM
Hello,
Thank you very much for the report!
So far, we haven't received any similar issue through our partner channel. I'm wondering if you could share some photos of the issue, and how you reach this stage?
Looking forward to hearing from you!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2021-10-28 12:43 PM
Hi, i have the same issue even when i open from source view which is shown normal itself.
2021-10-28 12:45 PM
its fixed when i used redefine setting from another normal view!
2021-10-28 12:53 PM
Hello,
Thank you very much for the report!
As far as I know, this was a known issue in Archicad 23. With the latest update, the issue should be fixed after Open & Repair. I'm wondering which Archicad version you are using, and if you have the latest update installed?
Looking forward to hearing from you!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2021-10-28 12:59 PM
Hi Nguyen,
I am using 25 but open and repair would mean i have to shut down and reopen a really big file, in todays capitalism I would be happy to avoid loosing 20 minutes.
The issue persists and randomly takes on every so often, for a random selection of views, but redefine seems to correct it, however, it isnt ideal.
Thanks for your reply,
Slavica.
2021-10-28 01:03 PM
Hi Slavica,
Thank you very much for the detail! I see, so the problem is not similar to what we had in the past. If it happens on Archicad 25, we just had a similar report recently of the same issue. It is still being investigated. As soon as we find out the reason behind it, I will let you know!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2021-11-05 01:28 PM
Hi Slavica,
From the reported case I mentioned previously, we found that there was a hidden object in the project that messed up the elevation orientation. But I'm not sure whether this is your case. For further investigation, you may want to contact your local support to forward the specific file for investigation.
Please let me know if you have any further questions!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2022-03-19 03:41 PM
Did it again. This section appeared normal when working on building existing drawings. I moved the section line slightly to temporarily capture something I needed to adjust and when I opened the section, it was rotated. I'm running 25
2022-03-19 03:45 PM
However it corrects if I open a section that is displaying correctly and then redefine with current window settings.
Still a weird bug