2021-12-29 08:55 PM
I am experiencing a chronic [lately] freezing [wheel spinning] when changing text and zooming with the mouse scroll?
Similarly, when drag and move a corner of a text box, it just doesn't moved.
I have changed mouse and still the same problem.
I have closed all other applications and have only Archicad open.
Is there something I need to know to prevent the above?
2022-01-07 02:32 PM
Dear Lilian,
Thank you very much for the question and I am very sorry for the experience!
I'm wondering if the slowness happens in all project files (even a brand new one), or with one specific project only? When it happens, is it just the drag and move action slow, or other operation, like editing or creating elements is also slow?
Looking forward to hearing from you!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT