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2024 Technology Preview Program:
Master powerful new features and shape the latest BIM-enabled innovations

GDL
About building parametric objects with GDL.

GDL Preview Picture error

jeno
Contributor

Dear Support,

 

GDL Preview Picture error

 

see:

https://wetransfer.com/downloads/cc1bd247d075a3322aa34218ffbcc02d20231003112953/ac7cf66af6624804bba9...

 

PLA files need to be opened.

On the Layout, the aspect ratio in the GDL Preview Picture column is distorted.

 

Best regards:

jeno

13 REPLIES 13
Lingwisyer
Guru

We are not support, just other users... Are you unable to just post screenshots of your issues staight on here?

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jeno
Contributor

I am attaching the screenshot and one of the Archicad Object Files. Thanks for your help.

 

1_GDL_Preview_Picture_error.jpg

Without setting something up and experimenting, I am just guessing here.

 

Have you set a a View in the View Map for your schedule?

Does altering the scale in the View Settings have any effect?

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
jeno
Contributor

Dear Barry,

 

Everything can be seen in the PLA files below.
Here we have an AC23 PLA and an AC26 PLA, but the problem also occurs with the AC27 version.

 

https://wetransfer.com/downloads/cc1bd247d075a3322aa34218ffbcc02d20231003112953/ac7cf66af6624804bba9...

 

I also sent the screenshot from here.
These files can be downloaded for 2 more days.
Thank you very much for your help.

 

Best regards,

jeno


@jeno wrote:

These files can be downloaded for 2 more days.


Sorry, I have been on vacation and unable to look at this.

If you can upload the file again, I may be able to look at it.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
jeno
Contributor

Dear Barry,

 

Thank you for signing up, but in the meantime the error was sent to Zendesk.
It has already been identified and reproduced there.

Best regards,

jeno

OK.

Hopefully they can give you an answer/reason.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
jeno
Contributor

Dear Barry,

 

The error was identified. [DEF-16581]

 

Best regards,

jeno


@jeno wrote:

The error was identified. [DEF-16581]


So now it just needs to be fixed!

Unfortunately, that will take a while.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11