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Ac28 freezes up my entire system

Kamelite
Advocate

I've experienced several incidents of Archicad 28 just freezing up wihtithin the last hour. It is my first experience with AC28. And with it, the entire system. The only solution is to reboot.. Is that a known issue?  

 

I went back to 25, have been working for two hours, no issues.

 

I have an Asus motherboard, Ryzen R7 and 32 gigs of ram, in case it is of interest in this matter.

 

.Kamelite

Windows 10, Archicad 28
4 REPLIES 4
Barry Kelly
Moderator

I have a different Windows machine, but have no problem running 28, and there are many others here with no problem either (probably not your specific machine specs though).

Sounds like this might need a call to your local support.

 

Have you installed the latest update for 28, which I believe is build 3110?

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

Yes, I have updated to build 3110. This was a file from AC25, if it matters. 

 

.Kamelite

Windows 10, Archicad 28

The fact that it is a 25 file shouldn't really matter.

But the only way to know for sure is to try other files or better still a file started with a 28 template.

And try to work out is there anything in particular that you are doing when the freeze occurs.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Botonis
Mentor

If this is happening to a specific file, try to use repair file just to check if any element is corrupted or degenerated.

Botonis Botonakis
Civil Engineer, Enviromental Design MSc., BIM Manager for BS ArhitectsVR
Company or personal website
Archicad 27. Windows 11. Intel Xeon 2699x2,64 GB RAM, Nvidia 3080Ti. 2 Monitors.