How do I get rid of this reminder of the cluelessness of the leadership of this company?
AC26 AUS. I want to quit, I need to shut down, the last thing I need is the process stopped for some marketing research.
I will double down on the people trying to advise you that this survey is probably not yielding you guys very good results.
Given the perception here where it seems like most people are more annoyed by the appearance of this pop-up than are not, it's probably safe to assume that you're getting more annoyed (at best) or angry (at worst) respondents.
Angry or annoyed respondents who are in a hurry or trying to get to the task of using the program, or leaving to go home are probably not going to give the same care and consideration to the answers, and therefore not give you very useful results.
There's also the additional fact that the big flaw with surveys and polls which is that they are a wind-vane for current sentiment - in other words, a measure of how people feel at the current time they are responding to it and not generally.
And in this sense they tend to be very inaccurate and unreliable where very strongly-felt about topics are concerned.
For example, if I'm restarting my ArchiCAD after it just crashed and is costing me time, and the survey pops up during that restart,......well,....you can figure out for yourself what sentiment that particular response will capture, if I choose to answer it then or at all.
I question the whole logic of using this methodology as a means of trying to find out what the short-comings and areas in need of improvement of the program are, but that's a debate for another forum, and ultimately I understand the people responsible needing a base of data and information from which to work with.
I just question the quality of information you're getting back, and as a result what you guys in turn are actually responding to, in deciding what needs to be improved and how.
On the flip side, this might answer for some of us (the users) why there sometimes seems to be such a massive disconnect between what Graphisoft feels needs improving in the program versus what users actually experience as ailing the program and how its falling behind.
Sometimes "numbers" and cold data only help enclose you in those impenetrable silos that seem to be at the nub of your problems rather than helping you see the wider picture, or the forest for the trees........to mix a couple of metaphors.,....
Just saying.
If the results of that informal poll (...so far) are anything to go by (and yes the sample size is small, at the moment), it should clue Graphisoft folks in as to the imprudence of using this method as a means of collecting data and information about the program, and as I stated before, make them question the quality - and ultimate usefuleness - of the responses and data they're getting back.
Again,....small sample size;.....also probably not representative of a global userbase.
However it's also worth noting that it's not just the "usual 15 or so complainers" as we're often dubbed here voicing their dislike for it, so that should also tell them something.
Or so we would hope.
Still looking?
