License Delivery maintenance is expected to occur on Saturday, November 30, between 8 AM and 11 AM CET. This may cause a short 3-hours outage in which license-related tasks: license key upload, download, update, SSA validation, access to the license pool and Graphisoft ID authentication may not function properly. We apologize for any inconvenience.
Installation & update
About program installation and update, hardware, operating systems, setup, etc.

3D visualization problem

Anonymous
Not applicable
Dear All,

I am currently using AC 19, when i open 3D window my view got problem ( with hotspot and contour line is not stick together as left side in my attachment ) but i copy any item to new file it's work normaly ( like right side in my attachment)

If you have any experience about this bug please help me.

question1.jpg
7 REPLIES 7
Laszlo Nagy
Community Admin
Community Admin
Are these elements by any chance very far from the Project Origin? That could cause inaccuracies.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Anonymous
Not applicable
Thanks, Laszlonagy

i think it's not a reason , my project origin is right beside my model ( as pic )
Anonymous
Not applicable
Thanks for you answer, i will upload the corrupt file , if you have time to open and take a look , i am very appriceated

https://mega.nz/#!d8AxGKRQ!fO8XxlJoZtjKrW5d9jtevYK6jBfZtR1yiHEu1oWUhU4

Regards
shtarkel
Participant
Is the file from a previous version of ARCHICAD?
Laszlo Nagy
Community Admin
Community Admin
vuphucthanh wrote:
Thanks for you answer, i will upload the corrupt file , if you have time to open and take a look , i am very appriceated

https://mega.nz/#!d8AxGKRQ!fO8XxlJoZtjKrW5d9jtevYK6jBfZtR1yiHEu1oWUhU4

Regards
I checked the file but I have no problems in 3D with the location of hotspots and selected edges.
I am wondering if this may be graphics card-related. Try to upgrade to the latest graphics card driver. If that does not solve it then I have no further ideas.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
shtarkel
Participant
I too don't have any 3D problems with the file
Anonymous
Not applicable
Thanks guys, i think my display card 's issue.

Thank so much.