ArchiCad 12, shuts down at save/ open - Acer computer

[Anonymous]

I've bought a new computer Acer aspire 5920 G with Vista premium.
2 duo processor, 1.83 GHz, 320 GB

The installation is fine, but when I open the program and try to save a prosject or open a new prosject ArchiCad crashes, and the bug report shows up. Have anyone experienced anything similiar???
I've sent a mail to archicad support, they told me that it might be because of a firewall, so I tried to shut down the firewall, but didnt help.
Have also tried to uninstall the program 2-3 times, but still the same. Also tried to install version 11 instead, but the same problem occur. Can it be because im using Vista? I got Archicad 11 and 12 installed on my old computer, and there it works fine ( Windows XP)

If anyone could help me, it would be highly appreciated!

[Laszlo Nagy]

Glad you could sort it out.

[Anonymous]

With the help of this topic / forum I got my new Acer 7730G - Vista Home Premium (!) running smoothly I'm impressed, no reseller knew about the Acer eDataSecurity thing...

[Laszlo Nagy]

I would not be too hard on them.
I could only figure out because the guys at Graphisoft HQ helped me by looking into my system. This is an obscure little problem affecting only us users of Acer notebooks.

[Anonymous]

laszlonagy wrote:
I would not be too hard on them.

Don't worry, I have no such intentions at all

[Anonymous]

Hi,

had the same problem back in Dec and posted this thread http://archicad-talk.graphisoft.com/viewtopic.php?p=181822

Got so tired of reverting to backup folder for salvaging I learnt autodesk revit and autodesk autocad.

Now I find this post and its solved all my problems!!! I have reverted back to ArchiCAD!!!

Thank you for the help, and I guess I'm kinda glad I didnt find it sooner as now I know Revit and AutoCAD too...

...I finally have a real perspective on Revit vs ArchiCAD!