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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Archicad 13 won't open at all

Not applicable
Hi

I have the educational version of Archicad 13, it was working perfectly until recently - I am not very knowledgable about computers and suspect that a program or component has been accidentally removed from my laptop to cause this problem, which is as follows:

When I click on the Archicad icon the initial screen comes up, the one with an image of a building, and then it freezes and nothing happens until I force the program to shut down. I have tried uninstalling and re-downloading/reinstalling both Archicad 13 and 14 but am having the same problem every time I try to open it.

My laptop is a Sony Vaio with 4GB of RAM, an Intel Core 2 Duo processor P8400 @ 2.26GHz 2.27 GHz. I am using Windows 7 - if more information is needed please let me know, as I said I'm not the most computer literate.

Thanks in advance for any help.
2 REPLIES 2
Laszlo Nagy
Community Admin
Check these articles and their recommendations and see if that helps:

http://www.archicadwiki.com/ArchiCAD%2013%20Install%20Problems

http://www.archicadwiki.com/ArchiCAD14/InstallProblems
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac28
Not applicable
laszlonagy wrote:
Check these articles and their recommendations and see if that helps:

http://www.archicadwiki.com/ArchiCAD%2013%20Install%20Problems

http://www.archicadwiki.com/ArchiCAD14/InstallProblems
Thanks again for those links, uninstalling and reinstalling my Quick Time solved the problem and Archicad is now working perfectly.