Archicad 24 + macOS Big Sur Wi-Fi problems
Anonymous
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‎2020-12-07 05:46 PM
‎2020-12-07
05:46 PM
two weeks ago I've upgraded to macOS Big Sur (currently 11.0.1) and since then I have problems with Wi-Fi when running Archicad 24 (24.0.0, build 3022, Edu license). To be specific, after Archicad is running for about an hour, the Wi-Fi stop working (the icon in toolbar goes gray, and there’s an exclamation mark over it). When I quit the Archicad, the Wi-Fi start working after few minutes. On one hand, I am more productive, on the other hand, it's quite annoying.
I’ve tried without any results:
- Reseting NVRAM, PRAM and SMC
- Trying different wireless networks (including my iPhone hotspot)
- Forgetting the network
- Using Google DNS servers
- Renewing DHCP Lease
- Using static local IPv4 address (in coordination with setting my mac’s MAC address for that IP on my router)
- Reseting both router and the modem (my mac is the only device using our network that is experiencing this problem problem...)
- Running wireless diagnostic (after first time I’ve tried this the Wi-Fi start running after the diagnostic, but then stopped after an hour)
Best regards,
Varec
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2 REPLIES 2

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‎2020-12-15 02:06 PM
‎2020-12-15
02:06 PM
Hello,
Thank you very much for your report and I am very sorry about the issue!
As far as I know, Archicad should not have the ability to mess with Wi-Fi signal or settings. I am wondering if you are working in other software for a long period, does it also happen as with Archicad?
Looking forward to hearing from you!
Best regards,
Minh
Thank you very much for your report and I am very sorry about the issue!
As far as I know, Archicad should not have the ability to mess with Wi-Fi signal or settings. I am wondering if you are working in other software for a long period, does it also happen as with Archicad?
Looking forward to hearing from you!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
Anonymous
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‎2020-12-15 08:07 PM
‎2020-12-15
08:07 PM
Hi Minh,
no, it's only happening, when I am using Archicad. I will try to do a session with everything else closed and see what will happen.
Best regards,
Ondra
no, it's only happening, when I am using Archicad. I will try to do a session with everything else closed and see what will happen.
Best regards,
Ondra