2023-01-17 12:44 PM - last edited on 2023-11-15 10:51 AM by Aruzhan Ilaikova
Good morning, I have a huge problem with the Archicad file. I get the message "cannot read plan file" and this is the semester project file that I was supposed to hand in on Monday. Please help. Only you can save me
2023-01-18 12:21 PM
Yes, I have the backup file but also not working. it looks like it's broken somehow. I don't know what happened to them.
2023-01-18 12:24 PM
I read the entire article yesterday and did as instructed. Unfortunately, nothing helped and the backup file does not open either. I have no idea how to fix my file and this is very important to me.
2023-01-18 12:54 PM
That's really odd. If you use Archicad through your university they should have a support agreement with Graphisoft. Which version of Archicad 26 do you have? Is it Full, Solo or Edu?
2023-01-18 01:01 PM
I have Educational License.
2023-01-18 01:13 PM
I believe you should get support with that. Which localisation do you use?
2023-01-18 01:21 PM
Support from who? Graphisoft or my university teacher? Because she doesn't know what to do.
I'm studying in Poland.
2023-01-18 01:31 PM
Trying to post the link. Have no idea why it is getting removed.
Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator
2023-01-18 01:32 PM
Thank you, but as I said earlier, I read the entire article yesterday and did as instructed. Unfortunately, nothing helped and the backup file does not open either. I have no idea how to fix my file and this is very important to me.
2023-01-18 02:07 PM
There was an old Corel link in this article what we updated and now it seems to us that the article can be posted again. I hope we managed to fix it this way.
Thank you @Lee Hankins, @Barry Kelly and @Eduardo Rolon for highlighting this issue.
Noémi Balogh
Community Expert, Admin
2023-01-18 02:21 PM
If you have a legitimate Education license of Archicad 26 I think Graphisoft offer support as part of that. You used to obtain the educational licenses from myarchicad.com when I had it years ago. if that is still the method there would hopefully be a support feature through the website. If not then contact whoever supplied you with the education license and ask them for technical assistance. I'd be surprised if they cannot help.