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2023-03-20
05:20 PM
- last edited on
2023-11-15
10:29 AM
by
Aruzhan Ilaikova
Hello,
I've ben trialing Archicad 26 for a couple of weeks. Unfortunately, I had an issue with Windows 11 update and had to go through the full OS re-installation. I could save my personal files but had to reinstall all the softwares on this machine, including Archicad.
When trying to open the Archicad file I worked on, I get an error message "This trial version file can be opened only on the computer on which it was saved."
How can I recover this project?
Thanks in advance for your guidance,
John
2023-03-20 11:14 PM
I don't think it is possible..
Trial versions are tied to the machine and OS where they are installed and will not open on any other computer. When the trial runs out you can opt to buy AC and in that process AC will convert the trial files to full AC files.
Reinstalling the system cancelled the original file encryption and the file will not open on any other computer or AC version.
It might be possible for a reseller to open the file once you buy AC, but since the step of converting AC Trial to full cannot be done because of the reinstall then I wouldn't be surprised if the file is completely lost.
Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator
2023-03-21 09:01 AM
Hi Eduardo,
Thanks for your answer. It would be sad to lose the work done so far in this trial version.
Has anyone else had this issue of reinstalling the OS and succeeded in solving the file import?
Thanks,
John
2023-03-21 10:25 AM
As Eduardo said, the trial version is compatible with only one machine configuration.
As you have re-installed your OS, that compatibility has changed.
The only possible option I know of is to see if your local support can help, but I am not sure if even they can get the file open.
If you haven't tried already, open a new file and merge the other file into it.
I doubt it will work, but worth a try.
Barry.
2023-03-21 08:57 PM
Hi Barry,
Thanks for your answer.
I had not tried the "merge" option, so it was worth a try. However, it didn't work.
I'll try to contact a local reseller.
Thanks,
John
2023-03-23 06:29 PM
Hi,
Can someone send me a small Archicad project done with a commercial licence ?
(anything will do: a wall, a cube, you name it).
Thanks,
John
2023-03-24 03:47 AM
https://community.graphisoft.com/t5/Let-s-get-started/Archicad-Sample-Projects/ta-p/304186
These are sample files in version 25, but they will open fine in 26.
I am not sure how another file will help you though.
You should have no trouble opening them
It is just a file saved in the trial version, can only be opened with that rial version or a full licensed version on that trial machine.
Barry.
2023-03-31 06:19 PM
Thank you Barry.