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License Delivery maintenance is expected to occur on Saturday, November 30, between 8 AM and 11 AM CET. This may cause a short 3-hours outage in which license-related tasks: license key upload, download, update, SSA validation, access to the license pool and Graphisoft ID authentication may not function properly. We apologize for any inconvenience.
Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Archicad 26

FORVAL81
Participant

Sunday - last edited Wednesday by Community Admin

Sunday

I tried to install this version of Archicad, without being able to make it work, the installation is carried out correctly, the software starts, but it remains with this gray screen, and I can't draw any type of entity. I also did a clean install reinstalling Windows and all drivers.

 

Arch_26.png

 

Operating system used: Windows WIN10

 

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4 REPLIES 4
Lee Hankins
Ace

Sunday

Sunday

Have you installed all the available updates for AC 26 too? You should only need to install the latest one as they are cumulative. 

Lee Hankins
ArchiCAD 4.5 - Archicad 28 Apple Silicon 27.3 | 28 Apple Silicon
macOS Sequoia (15.1.1)
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FORVAL81
Participant

Sunday - last edited Wednesday by Community Admin

Sunday

I have tried different versions of Archicad 26, 27 and 28. The result is always the same

 

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scottjm
Advisor

Sunday

Sunday

Looks like possibly a graphics card issue. What graphics card do you have, are you running the latest drivers?

Scott J. Moore | Fulton Trotter Architects | BIM Manager, Associate, Architect
Since AC13 | Current versions AC23.7000 & AC26.5002 | BIMCloud Basic | Python, GDL, VBA, PHP, SQL, CSS
Certified Graphisoft BIM Manger (2022)
Win 10, i9-9900K, 32GB, Quadro P2200, 500GB NVMe
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FORVAL81
Participant
In response to scottjm

Monday - last edited Wednesday by Community Admin

Monday

GeForce 635M, I updated to the latest drivers, I also tried to install the software on another PC and it works correctly, and the video card is even older than this one, Ati Radeon 1 GB.

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