Archicad crashes after Win 10 1903 and/or .NET Framework 3.5 and 4.8 updates

[Jeff Kogut]

I just did both updates and now 19, 21, 22, 23 crash after the splash screen. I reinstalled Java as I've had issues in years past with it messing with AC startup.

Anyone else having like issues? Or did the weekend just start a bit early for me?

https://support.microsoft.com/en-us/help/4524147/windows-10-update-kb4524147

https://support.microsoft.com/en-us/help/4522738/sep-26-2019-kb4522738-cumulative-update-for-net-fra...

[Jeff Kogut]

Still dead in the water here. No one else has had an issue?

Seems like Autodesk has issues at times with .net too. Although I'm assuming this is the issue.

Currently using the Window Repair Tool to reinstall/repair Windows to fix this.

[Jeff Kogut]

After a reinstall of Windows 10 (keeping settings and data):

AC19: works fine

AC21: works fine

AC22: splash screen comes up fine, crashes after

AC23: works fine


My current project is in 22 on our Bimserver...

[Jeff Kogut]

Welp, Windows wanted to restart again and after it booted I checked what it installed: .net Framework 3.5 and 4.8 update.

Now -

AC19: splash screen comes up fine, crashes after

AC21: works fine

AC22: splash screen comes up fine, I see the program window in the background, then crashes

AC23: works fine

[Jeff Kogut]

Uninstalled 22 and went to download a new copy (thought I had saved installer last year, but I must have deleted it at some point). The AC22 download page now shows the Windows version size as 'N/A' and there is no download link.

Really feeling screwed this morning.

[Jeff Kogut]

I had another user (on a Mac) join the project and save me a .pln file so at least I can work in 23 on my job for the time being.

[Jeff Kogut]

Ok, I realized my issue with the AC22 download (duh) and got it, installed it. It opened. But it wanted the latest AC22 version and library. I downloaded and installed. And now it crashes.

[Karl Ottenstein]

I'm not reading anywhere in here that you called tech support to see if they had any ideas for you?

[Barry Kelly]

I see there is a monthly Windows update due for release today (8th Oct).
Maybe wait to see what that does?

Barry.

[Jeff Kogut]

Karl, no I gave up on Microsoft support years ago. Everything is finger pointing at the other application, check with them kind of thing.

Barry, thanks for the heads up. I did just apply an update this morning and 22 is back working.