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2021-10-24
08:31 PM
- last edited on
2024-01-29
10:24 AM
by
Aruzhan Ilaikova
Good evening everyone,
I wanted to install BIMcloud manager. After I confirmed the BIMcloud manager configuration (after admin name and password set up) and (as the YT tutorial was saying) I shoud be redirected to carry on the set up in the web browser this window (image attatched) popped up.
I tried to do the same process few more times exactly step by step with the official tutorial but the same problem appeared.
Is there someone who has some experience with this prob?
Thank you
2021-10-25 09:05 AM
This is not gonna be easy based on the lack of information. I have some idea, but since I don't know details about your computer, they might not help.
Other than that, I'm afraid you will need help from your support with a BIMcloud Support Package. This is going to be very much easier to tell you what is wrong from logs than it is from the above screenshot.
I hope one of my above suggestions may help you. Let us know about the future of this topic.
Noémi
Noémi Balogh
Community Expert, Admin