CAD FIle

[Farnoush Pourmoradi]

Hi there,

I've been trying to open up my CAD file but I've received this message "cannot create temporary document" from ArchiCAD. Could you please help me?

I have attached the screenshot.

 

[MinhNguyen]

Looks like a corrupted file to me. Best to send it to your local support to see if they can recover anything from it

[Farnoush Pourmoradi]

How can I do that? should I email them? I'm going to lost my File, I need it.

[MinhNguyen]

Generally you find out about how to contact your local support via this link: https://graphisoft.com/contact-us

(given that you're accessing it from a browser connecting to your local internet service, without any VPN)

[Farnoush Pourmoradi]

You're not able to help me at this point?

[MinhNguyen]

I'm just a normal user here just like everyone else, so I don't have the tool to do anything with your file, unfortunately

[Nurbs]

Hi,

Does Archicad have full disc access on your Mac? This could be a permission problem. And check your Temp folder. Perhaps you don't have enough disc space free.