Installation & update
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Cannot Save PLN file error

Anonymous
Not applicable
All,
I am trying to see if others have the same problem while savinf the pln file.
The error while working is :(CANNOT SAVE PLN FILE). I have administrator rights for everything and the folder is not read only.
I have to exit without saving and pick up from the last autosave. I cannot even do a save as of the file. This really stinks.

Anyone???

Thank you

Best,
DDJUSA
15 REPLIES 15
Anonymous
Not applicable
We have been running into this problem as well. It is intermittent. We are saving to a SAN disk. ArchiCAD will create the ACScratch.tmp file, but can't complete the save. Never ran into this in 12.
Greg Kmethy
Graphisoft
Graphisoft
We have seen file saving problems in two distinctly different scenarios (not saying there could not be any others than this):

- When ArchiCAD was running for a long time without restarting. Long times would mean weeks. This is pretty rare, but we were unable to track down what causes it so far. We suspect something happens to ArchiCAD's temporary databases or permissions.
- When you are saving to a network location where data is transferred with special HW/SW that accelerates network trafic. As Michael points out ARchiCAD first saves a .tmp file, then writes data in this file, and if that was successful, will rename the old PLN to BPN and the TMP to filename.PLN. In some network scenarios ArchiCAD can not rename the TMP file because another process already grabbed the file and will not let ArchiCAD access it.

Whatever is the case, do contact your local support if you experience this. The FastLogger logs will help us track down what happened. These logs keep track of everything that happens with the files. Their location is documented in this wiki article: http://archicadwiki.com/FastLogger
Gergely Kmethy
VP, Customer Success, Graphisoft
Anonymous
Not applicable
Hello.

I am really new to both this forum, and also to ArchiCad (I am running ArchiCAD 13). I am posting on behalf of my partner, who alerted me to the fact that her project that she saved in pln format the night before last,was now only a ACScratch.TMP file. i have found that there is a good chance that the pln file failed to save correctly, hence the TMP file.

From the posts that I have read on this forum, there are suggestions that the auto save functionality that is built into ArchiCad might not neccessarly in every case be working as designed

As she has around 1 day of work that could be inline to being lost, if I cannot somehow managed to get the pln file back to a workable state.

what are the steps that I need to go through to rebuild this project.. or is that not possible at this stage..??

Any help or advise would be greatly appreciated.

Cheers David
Laszlo Nagy
Community Admin
Community Admin
Check out this article for the solution:

http://www.archicadwiki.com/TechNotes/No%20auto-saved%20file%20after%20crash
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
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Anonymous
Not applicable
Thanks for the reply laszlonagy

It turns out that the autosave feature is pointing to a file path that we are unable to get to, because of group policy restriction on the network, that prevent this. nice....

thanks anyhow for the link, ArchiCAD looks quite a nice product, and certainly thiis exposure alone has made me think that I would like to learn more of it..

so thanks

cheers
David
Brett Brown
Advocate
dhibbard wrote:
ArchiCAD looks quite a nice product, and certainly thiis exposure alone has made me think that I would like to learn more of it..


If you are seriously looking at an Architectual Cad program you would be better served with looking at Revit. For new users it is easier to learn, more logical in its way of working and doesn't need Add-ons to get the job done. Spend a bit of time and read the many threads here to get a better idea of how Archicad doesn't work.
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