Dimensions jumping in plan

[Yvonne]

Dimensions on plan went crazy when we went to publish the drawing. The numbers appeared onto of each other and the dimensions jumped. Refreshing and restarting the file didn't do anything.

[Christophe Fortineau]

Hello Yvonne,

It true that it is strange !
What is your OS, your Archicad version, your hardware ?
Where do you see this kind of mistake ? (into a special view, all views)
What are your view parameters ?
Did you try to change your dimension parameters ?

[Yvonne]

Hi Christophe,

We're running on windows 10/ intel core i9 /32GB ram 64 /bit operating system - archicad 23
This is the first time it's happened and only on this plan view. I don't think it's a view parameter issue as we didn't change anything. It was only when we went to publish it to pdf - thinking it's a glitch.
We rolled back to a back up and it's fine...

[Christophe Fortineau]

Yvonne,

OK thanks about theses precisions.
Did you print a pdf or publish a pdf ?
It means 2 different results sometimes.
If you print a pdf windows made it.
If you publish a pdf archicad made it.
Then you will know which is wrong.

Have a great day !

[Yvonne]

We published the pdf

[Christophe Fortineau]

Hello Yvonne,

Are you able to share your PLN to help you ?

[Minh Nguyen]

Dear Yvonne,

Thank you very much for your report!

I'm wondering if the problem is solved yet? How did you fix the issue?

Best regards,
Minh