No suitable Archicad was found in the selected folder

[Shari Hope]

I am trying to update my Archicad 27 and I keep getting the following error ' Could not find normally installed Archicad on your computer'. I have both 26 and 27 installed on my desktop. I've tried creating  a new folder on my desktop labelled AC27 but still to no avail. It's very frustrating, please help. 

Operating system used: Windows 11

[Barry Kelly]

Sounds like you have installed the program folder that is not the default.

Browse to where the program has been installed.

If you have done that and it still does not work, are you sure you have the correct language version for the update?

Barry.

[Shari Hope]

Hi Barry,

Thanks for the reply. I have browsed all options available and it's still not showing up, neither versions 26 or 27 are in the lists available, even though it's clearly downloaded to my desktop. I have previously updated both versions with no issue, today is the first time this has happened. I'm at a loss.

[Barry Kelly]

Archicad is usually installed to ... C:\Program Files\Graphisoft\Archicad 27

Rather than your desktop.

You just need to find the folder that the 'Archicad.exe. file is installed to.

It may not be in a list, you might need to manually browse for it.

Barry.