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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Preferences reset

drh64
Contributor
I keep having speed and responsiveness issues. I talked to tech support and they suggested I reset my preferences which did fix the problem. The problem still occurs every 2-3 days. Every time I reset then it goes away. Are there any particular habits that can contribute to this? Sometimes, I will have two copies of AC running simultaneously and to copy data from one file to another. Can that cause an issue?
3 REPLIES 3
it must be that wimpy computer your using

ArchiCAD 25 7000 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render 5.2.1.49- Multilight 2 - Adobe Acrobat Pro - ArchiCAD 6 -25

Barry Kelly
Moderator
I see you have an NVidia card.
This may help.

https://archicad-talk.graphisoft.com/viewtopic.php?f=13&t=69454#p309118


Barry.
One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
drh64
Contributor
Problem appears to be resolved after updating the drivers. New drivers were released on April 10.