Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Printing Problems

Ted Taylor
Contributor
I just sent the following to my reseller, but wondering if anyone with similar print set up is experiencing any problems.....


All of a sudden I am unable to print directly from Archicad to either my HP Deskjet 1220c or my HP 500PS with HPGL card. Archicad crashes as soon as I issue print command. The print dialog box does not even have a chance to open.

The only recent change is I installed the latest patch 2219 USA full. I have submitted bug report, the latest bug id being:

2006-03-29-17-19-28-9221


I can still plot to 500ps. Plotmaker is unaffected. Other applications are unaffected.


I have already removed all print related .plist files,all Archicad .plist files, rebuilt all permissions, emptied all caches, deleted all log files and restarted.

Any other suggestions.
Ted Taylor
Atlanta, GA , USA
iMac (Retina 5K, 27", Late 2015)
3.3 GHz Intel Core i5 32GB
AMD Radeon R9 M395 2GB
OS10.14.2,
Latest Archicad 22
4 REPLIES 4
Rick Thompson
Expert
Have you tried plotting to file, just do see if the crashes? plotflow?
Rick Thompson
Mac Sonoma AC 26
http://www.thompsonplans.com
Mac M2 studio w/ display
Ted Taylor
Contributor
Thanks Rick for the reply but plotting is not a problem, it works fine. Printing causes the crash on both the HP 1220 and the 500ps.
Ted Taylor
Atlanta, GA , USA
iMac (Retina 5K, 27", Late 2015)
3.3 GHz Intel Core i5 32GB
AMD Radeon R9 M395 2GB
OS10.14.2,
Latest Archicad 22
Ted Taylor
Contributor
I am back printing to both printers. Brute forced it by trashing everything vaguely relating to printing both on the system side and Archicad side and then reinstalling drivers from fresh downloads. Appears to be working.

Why can't these cosmic jokes occur at some point other than when new software is installed or modified.
Ted Taylor
Atlanta, GA , USA
iMac (Retina 5K, 27", Late 2015)
3.3 GHz Intel Core i5 32GB
AMD Radeon R9 M395 2GB
OS10.14.2,
Latest Archicad 22
Rick Thompson
Expert
Ted wrote:
Why can't these cosmic jokes occur at some point other than when new software is installed or modified.
When I first moved to the mountains I learned you need to install an FM antenna to get any reception. After a few hours do this, I joyfully turned on my radio, and I went from a bad signal to none. After many frustrating hours redoing etc.. I learned the station had their transmitter blow out at the same time! It is a cosmic joke... you hit the nail on the head.. surrender
Rick Thompson
Mac Sonoma AC 26
http://www.thompsonplans.com
Mac M2 studio w/ display