Thanks for the response.
I have had countless restarts, but the problem persists.
At least now I know that its not a Windows 8 problem. I am inclined to blame Windows 8 for ALL my troubles, it is truly schizophrenic compared to reliable old Windows XP 😞
I recall an issue with an older version of Photoshop running in the background. Many of our users complained about not working ESC and turned out to be an issue with Photoshop. As far as I remember it was CS2 or CS3 version.
Try to close all other applications to see if this is an AC side issue or some other software affects this.
Thanks, that was the solution for the Esc. key! I had Photoshop Elements 3.0 on, when I closed it the Esc. key works again.
That just leaves the problem of not being able to use the spacebar to magic-wand. Not sure why that would be. Fortunately I always keep the Control box docked at the bottom edge so I have the magic wand button there, but still, the spacebar was handy.
I am glad that we found the source of the ESC part.
As for the spacebar side I only have some ideas:
- try to boot Windows 8 in safe mode, start AC and see if it works - with that we can isolate drivers and other applications that are loaded by default. Here is a guide, as it is not as easy as it was with Xp/7: http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/
- if you have any drivers for the keyboard try to update it - like Logitech Set Point or laptop drivers from manufacturer
- do you have an external keyboard that you can use for a test?