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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Start Error window appears when I try to open ArchiCAD

Anonymous
Not applicable
I have Windows XP and ArchiCAD 14, student version.
When I finally got ArchiCAD downloaded, i downloaded a tutorial, too, and after that my ArchiCAD won't open.
When I try to open ArchiCAD on my computer, this pops up:


ArchiCAD.exe: Start Error

?GetConnectionInfoFileLocation@TWCB@@YI?AVLocation@IO@@XZ not found. Function is not available in TWClientBase.dll!



If anyone knows what to do, please tell me, I use this software in a class and it would mean so much if you would!
2 REPLIES 2
Laszlo Nagy
Community Admin
Community Admin
As a first step I would try to uninstall and reinstall the program.
Make sure you have administrator privileges when running the installer.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Anonymous
Not applicable
Also run the installer without any virusscan running.