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Installation & update
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WIBU-KEY AC11-not responding

Anonymous
Not applicable
When i lounch AC11 message is: WIBU-Key not responding; error 1050505.

AC10 works.

Reinstalled twice complete from scratch and no result.

It is Saturday and my reseler business is close.

ANY IDEA GUYS?

Andy

XP Pro SP2, SAGER laptop, P4 3.2GHz
5 REPLIES 5
Aaron Bourgoin
Virtuoso
verify the status of your key online at update.graphiosft.com

The website will read your key and should report back to you that it is an 11 key or a key that is updateable.
Think Like a Spec Writer
AC4.55 through 27 / USA AC27-6000 USA
Rhino 8 Mac
MacOS 14.6.1
Rafal SLEK
Advocate
If it is still Ac10 keyplug try to activate it by "Upgrade/Load selected keyplug" button.
Best
Rafał
//Archicad since 4.1 version
//MacBook Pro Retina 2019/2.4 GHz/Intel Core i9/32GB RAM/Radeon Pro 5500M 4GB/macOS 13.6
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//ArchiCAD 28/Twinmotion 2024
Aaron Bourgoin
Virtuoso
I suspect so, yes. Verify with your reseller and request that they either give you a PIN number to upgrade or update the Graphisoft Upgrade database to let you upgrade.
Think Like a Spec Writer
AC4.55 through 27 / USA AC27-6000 USA
Rhino 8 Mac
MacOS 14.6.1
Anonymous
Not applicable
Thanks for replies; my reseller called me back and I vill have to wait till Monday for my WIBU-KEY serial number was send to Graphisoft on Friday after local time business hours.

Any way, that gave me unplanned pleasure time in watching French Open.

Bravo to Nadal!

Andy Z. Madunic
Anonymous
Not applicable
Thanks for replies; my reseller called me back and I vill have to wait till Monday for my WIBU-KEY serial number was send to Graphisoft on Friday after local time business hours.

Any way, that gave me unplanned pleasure time in watching French Open.

Bravo to Nadal!

Andy Z. Madunic