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Installation & update
About program installation and update, hardware, operating systems, setup, etc.
SOLVED!

Where does AC 28 save automatically downloaded update files?

Karl Ottenstein
Moderator Emeritus

The latest 28.1 (4001) update somehow corrupted my AC 28 installation, so I had to delete it and am reinstalling from the 3001 base install and will then apply the 28.1 update to that.  The new automatic update download is confusing since it doesn't put the DMG file in the Downloads folder, but stashes it somewhere else...that I can't find.  I'd both like to delete older downloads that are just wasting space... and find the already-downloaded 28.1 update file.  Anyone know where these things get stored by AC 28?  I checked Application Support, but didn't see it there...

 

Or, maybe AC 28 deletes the dmg files after installing?

 

Operating system used: Mac Apple Silicon 15.3.1 Sequoia

AC 28 USA and earlier   •   macOS Sequoia 15.3.2, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
2 ACCEPTED SOLUTIONS

Accepted Solutions
Solution
vlahtinen
Enthusiast

On macOS, check the folder ~/Library/Caches/Graphisoft/ACUpdate/. There should be a folder named with numbers, and inside it, you should find the update DMG file.

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Solution
Laszlo Nagy
Community Admin
Community Admin

On Windows, I found the install files in the following folder:

 

C:\Users\<UserProfile>\AppData\Local\GRAPHISOFT\ACUpdate

 

Within the folder, each Update has its own folder, with the install file within the folder.

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac28

View solution in original post

4 REPLIES 4
Eduardo Rolon
Moderator

I would like to know this too.

Eduardo Rolón AIA NCARB
AC28 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

Solution
vlahtinen
Enthusiast

On macOS, check the folder ~/Library/Caches/Graphisoft/ACUpdate/. There should be a folder named with numbers, and inside it, you should find the update DMG file.

Solution
Laszlo Nagy
Community Admin
Community Admin

On Windows, I found the install files in the following folder:

 

C:\Users\<UserProfile>\AppData\Local\GRAPHISOFT\ACUpdate

 

Within the folder, each Update has its own folder, with the install file within the folder.

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac28
Karl Ottenstein
Moderator Emeritus

Thanks @vlahtinen  - found them there and deleted.  (Seems dumb that they remain, eating up space, after installation.)

 

And, thanks, @Laszlo Nagy  for providing the answer for Windows users.  I changed my subject line to be generic so that both of these answers might be found by users on either platform.

AC 28 USA and earlier   •   macOS Sequoia 15.3.2, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

Setup info provided by author