archicad 19 goodies not installing

[Anonymous]

my downloaded archicad 19 goodies package refuses to install,,, saying archicd is open, close archicad and click install again ... help me please

[Barry Kelly]

You can't install the goodies while Archicad is running.
I you have closed Archicad and still can't install the goodies then I would restart your computer.
Then before you do anything else try to install the goodies.
If it still doesn't work maybe it is a Java version issue.
I know Archicad itself has problems installing if the wrong version of Java is detected.

Barry.

[Anonymous]

wat version of java would u recomend for me bcos i have installed my java 8... As required... Please i need ur help please

[Barry Kelly]

From what I can tell Java 8u45 is the correct version for 19.
If you have anything newer you can try to in-install it and install Java 8u45 - available here ...

http://www.graphisoft.com/downloads/java.html

That may not be the issue though as I don't know if the goodies rely on Java to install.
I know Archicad and the hotfixes (updates) do.


To make sure Archicad is definitely not running go into your processes and see if it is listed there as running.
On a Windows system go to Task Manager.
I have no idea where to look if you are on a Mac.

If none of this works I am out of ideas for now.

Barry.