check for updates link inactive

[Anonymous]

When I go to the help menu to check for updates nothing happens. When trying other links in the help menu I get the message "cannot find html file or viewer" I have tried to disable my firewall. Does not help.
Do I really have to reinstall?
Cheers, Stefan

[Djordje]

Are you online?

Do you have a browser installed?

Yes, both very stupid questions, but ... everything works better if you switch it on 😉

[Anonymous]

Online? Yes!
Browser installed? Yes!
Stupid questions? Hmm.

It has happened before and I had to reinstall ArchiCAD to activate the links. Hoped I could wait until we finally get the CD with 12 here in Denmark.

[Karl Ottenstein]

Sounds like somehow your system does not have a working browser set up as the 'default browser'. If you click a URL in a mail message - does your browser open? All AC does is send the URL to the default browser...

Karl

[Anonymous]

Could it be because I changed from Firefox to Internet Explorer (because of some netbanking issues) since I last installed ArchiCAD.
The URL in a email message opens the link with no problems.