update keyplug error

[Anonymous]

Having a problem updating my wibu keyplug to 15.
I've updated the driver as per trouble shooting guide.

[Anonymous]

I get error message as follows.
(Which should have been my first post here).

[Anonymous]

I checked the trouble shooting wiki and believe I've followed all instructions; updating Java, the wibu driver and using MS Explorer,(whereas I normally use Firefox), but still no go.
(AC 14 continues to work with the keyplug so I did not mess it up).

[Anonymous]

OK, this is what I found out.
First; if your running the latest Explorer, you have to run it in "Compatability" mode to get to keyplug upgrade area.
But wait, there is more.
Now it implies that if I upgrade to 15, 14 will be disabled, or so it seems.
See red box in image.
What is this about?

[Karl Ottenstein]

No, it just means that your 14 licenses are being replaced with 15 licenses. Any license allows running all versions prior to that version, so nothing is being disabled. 😉

Cheers,
Karl

[Anonymous]

Thanks Karl
Don't remember seeing this kind of update message before and yes all the other times I've upgraded the key has worked for all previous versions.
I do think it's a poor choice of words though.
lec