Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Archicad 28 License not found

Botonis
Advisor

I hope this is not the same as last year! 

 

Operating system used: Windows 28

Botonis Botonakis
Civil Engineer, Enviromental Design MSc., BIM Manager for BS ArhitectsVR
Company or personal website
Archicad 27. Windows 11. Intel Xeon 2699x2,64 GB RAM, Nvidia 3080Ti. 2 Monitors.
50 REPLIES 50
Djordje
Virtuoso

No issues on the hardware keys here... it updated on its own. Check if you have the auto update function switched on in 27?

The hardware keys are binary: if they are plugged in, it works. If they are not, it does not.

The software keys are great for people who like uncertainty. I don't.

Djordje



ArchiCAD since 4.55 ... 1995
HP Omen
Botonis
Advisor

Not fixed yet.

Botonis Botonakis
Civil Engineer, Enviromental Design MSc., BIM Manager for BS ArhitectsVR
Company or personal website
Archicad 27. Windows 11. Intel Xeon 2699x2,64 GB RAM, Nvidia 3080Ti. 2 Monitors.

That's a minimum that must have been settled before yesterday. I am not sure you know what you do at Graphisoft. 

Martin Luther Jules
AC 10-28 (Full)
Asus | 64 GB RAM | Windows 11
Eduardo Rolon
Moderator

Mine is still not available…

(codemeter)

Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

Voytek
Booster

No license found for Archicad 28 here as well. This may be a long shot, but is that because of my current license for Archicad 28 Tech Preview?

AC 5.0 to AC27 INT Full - Windows 10 Pro for Wokstations - Lenovo P70 - 2.8GHz Intel Xeon - ThinkPad Display 720 x 1280

Hi Oleksandra,

 

I have a software key and it is still not showing to be activated for AC28. Can you give a progress update on solving this issue please.

Thank you.

Gerald Hoffman
“The simplification of anything is always sensational” GKC
Archicad 4.55 - 27-6000 USA
2019 MacBook Pro-macOS 15.0 (64GB w/ AMD Radeon Pro 5600M GPU)
Oleksandra Vakariuk
Graphisoft
Graphisoft

The team is currently working on rolling out the upgrade for the users who haven't received it yet. The license updates for the USA localization should be finished today.

Sorry for the inconvenience.

Oleksandra Vakariuk

Technical Support Engineer

This technical issue has arisen every year. Why not anticipate it?

Martin Luther Jules
AC 10-28 (Full)
Asus | 64 GB RAM | Windows 11
Gerald Hoffman
Advocate

Possible solution. This worked for me. I opened AC27 and selected License Information under the Help Menu. There is a small box near the bottom called "Check License Updates". (See attached). I clicked this and it indicated there was an update available. I then followed the prompts and it worked.

 

Hopefully this helps some situations.

Check Licence Updates.png

Gerald Hoffman
“The simplification of anything is always sensational” GKC
Archicad 4.55 - 27-6000 USA
2019 MacBook Pro-macOS 15.0 (64GB w/ AMD Radeon Pro 5600M GPU)

It's available now for me (ArchiCAD US):

 

Mjules_0-1727963096970.png

 

Martin Luther Jules
AC 10-28 (Full)
Asus | 64 GB RAM | Windows 11

Setup info provided by author