Cloud Licenses and Graphisoft ID Inaccessible

[Lee Hankins]

Anyone else having issues accessing Archicad this afternoon? All of our users have been locked out with unavailable licenses and it seems Graphisoft ID and License Manager websites are down, I suspect the two are linked. Interested to understand how widespread an issue this is.

It happens occasionally and is unbelievably disruptive. I think Graphisoft need to find a way of licenses checking less frequently or knowing the system is down so it won't lock Archicad out straightaway and give time for the systems to be brought back online.

[Tamas Gaspar]

Hi @Lingwisyer,

This news doesn't change anything around the license management. It is just an automation on our side, that requires AC29.1.0 or newer version to be installed. When such a cloud license related outage occurs, you wouldn't notice anything. 😉

Regards,

Tamás