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2005-09-07 01:12 AM
2005-09-07 04:09 PM
USD 10 to a bank account you fill out when submitting the report would be neatD a m n right it would be - I'd be a millionaire!!
2005-09-07 04:16 PM
Link wrote:We did that in AC 8 and 8.1, when there was no way to directly send the Bug Report. I was not going to hunt down a file and email it myself. Once it became automated, I decided it was not a big time drain, and was worth letting GS know we had a problem.... it also gave staff time to call me and complain about it!
Every program crashes, and how much you notice it probably depends on how much time you spend using it. But as Rakela said, you can simply delete GSReport.exe from your ArchiCAD folder, which a lot of people do..
2005-09-09 08:37 AM
Ignacio wrote:As it takes the whole of 30 seconds, I really see no point in removing it, as NOT sending it means that your problem will never be addressed. Furthermore, you do have the tracking number, so if you do have a persistent problem and your pet crash, you can follow up - after all, if a problem reccurs, it is more time consuming NOT to address it than to address it.stefan wrote:
You can always set it to 'yes, ask me if I want to send the report every time ArchiCAD crashes'.
2005-09-15 12:04 AM
Djordje wrote:I crash several times a day, typically zooming while ArchiCAD is generating a view or doing some other intensive thinking. I know I don't want to send the same report several times a day. But that is not the issue: the thing is I don't want to be having to click to say 'No, I don't want to send the report' every time ArchiCAD crashes, several times a day. That option is what I would like to see as a Preference. I would like to be able to say 'no, and just don't ask again', at least until I change my mind and change my Preference. I think it is a very reasonable request, since that is what I will be doing anyway but one crash at a time and several repetitive questions a day. Anything else is wasted effort.
As it takes the whole of 30 seconds, I really see no point in removing it, as NOT sending it means that your problem will never be addressed
2005-09-15 01:11 AM
Ignacio wrote:there is something wrong if (as your signature suggests) you're using AC9 on a G4 powerbook . . . me too and i these days i very rarely crash!
I crash several times a day, typically zooming while ArchiCAD is generating a view or doing some other intensive thinking. I know I don't want to send the same report several times a day.
2005-09-15 01:41 AM
~/archiben wrote:The crashes I am talking about happen regularly, to everybody, in a large office with a very direct link to Graphisoft.
there is something wrong if (as your signature suggests) you're using AC9 on a G4 powerbook . . . me too and i these days i very rarely crash!