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Error message with trim turned on

Anonymous
Not applicable
Has anyone else out there had a problem with the trim causing problems in 10? I have been using the template 10 for US content and everytime I put in a window with trim associated to it, I get the message "group operation error at line 879 in the 3D script of file wa_trim_us_10.gsm...it doesn't matter if it is a casement, double hung, awning, etc, as long as there is trim, I get the message. I have tried doing a new and reset, but I still get the same message. Any suggestions out there??? I sent an email to tech support a while ago, and they are aware that this is a bug. I'd say a pretty BIG bug!!! Any help would be appreciated!
31 REPLIES 31
TomWaltz
Participant
There seems to be a lot of errors in the AC10 windows. I have not seen that particular error, but have seen several others.
Tom Waltz
Anonymous
Not applicable
That is the only one I have personally seen, but I hope Graphisoft is aware of this and is working on a solution! I think I am going to be using the V9 windows until a fix is provided.
Anonymous
Not applicable
I have seen this as well...
Anonymous
Not applicable
This is a known bug that is particular to the Mac library. I found that even if I turned off casings I still had problems. I was told to use the Win library and to keep casings turned off also, but it seems to work ok with casings turned on.

I'm not sure the difference between Mac and Windows library parts as I always thought they were the same. Apparently there is some kind of difference.

Don Lee
AC 10
Dual 2.0, 10.4.6
gkovacsp
Graphisoft
Graphisoft
Draftinguru wrote:
Has anyone else out there had a problem with the trim causing problems in 10? I have been using the template 10 for US content and everytime I put in a window with trim associated to it, I get the message "group operation error at line 879 in the 3D script of file wa_trim_us_10.gsm...
Could you post a PLA file with a wall and a problematic window in it? I tried it both on PC and MAC and no errors. It must be something in a particular parameter setting combination and I would like to figure out what is it.

Graphisoft is on it.

Gabor
Anonymous
Not applicable
There shouldn't be any parameter settings that are messed up because I just loaded AC on my computer, but I will send a pla later today. Thank you everyone for your posts. I am glad that this is getting good attention from Budapest.
Anonymous
Not applicable
There shouldn't be any difference between the Mac and PC libraries. I think it is more of an operating system issue. Do you know what is really bad? I was doing a demo for a group of 30 teachers from the state of Utah and I go and put in 5 or 6 casements. When I go into the 3D window in open GL I start getting these error messages and all I see is an empty opening in my wall. Then when I clicked continue instead of stop, all my walls start disappearing in 3D! It wasn't pretty. I had to do some fancy explaining why this was happening. Anyways, that is my story and I am sticking to it.
gkovacsp
Graphisoft
Graphisoft
Actually, during development there is only a PC library, we create a MAC version from it when development is completed - so there are no differences.

Gabor
Anonymous
Not applicable
Here is the PLA.