My keyboard becomes inactive when I enter explore mode. I can move a bit with my mouse. However, I can't move forward with the arrows or back or adjust speed or anything. I feel like the mouse has been given full control.
When you enter Explore mode, the 3D Explore Information Dialog comes up. Does it show all the keyboard shortcuts you can use? (See attached image).
If not, maybe there ar eno keyboard shortcuts assigned at all so you need to assign them or switch to the Standard Shortcuts scheme in the Work Environment Dialog.
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The standard dialogue does come up, but none of the usual commands work.
I checked my shortcuts in the work environment and there aren't any assigned even in the default Standard Shortcuts 19. Would you be able to take screen shots of what yours say?
My Work Environment looks the same as yours. Looks like these are non-customizable shortcuts, because it should say: Lateral Move Left /Lateral Move Right, but there are no such commands available, only Lateral Move (which I am not exactly sure what it does).
But this still does not give an explanation to why these shortcuts don't work for you at all.
You may try cleaning your ARCHICAD preferences, see if that handles it:
Did you ever resolve this issue? I am having the same problem with my Macbook... but NO problems on my iMac or even my PC!!! i can "look around" but my feet are "Frozen in place" when in explore mode. arrow keys dont work, nor do WASD keys. and these keys all work fine in Plan Mode, etc.
i am working with large files (IFC Revit imports), but again the files open and operate fine on PC and IMac, just not laptop (Macbook)!!? help?
So ArchiCAD 20 has arrived and I still am having the same issue with Explore mode not working. Another keybord shortcut that stopped working is the magic wand (spacebar). I was able to override the shortcut but it was strange it just stopped working one day.