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SOLVED!

User unable to add new elements in teamwork file

Yvonne
Advocate

We have a teamwork file where 1 user is unable to add any new elements, i.e. draw a wall/fill. No issues with other users. This user has no issues with other files and other users have no issues with this file. What could this be?  Possibly a bug or user setting? 

AC26 | Win11 | 64 bit | 32Gb RAM | Intel i9-9900K @ 3.60GHz
1 ACCEPTED SOLUTION

Accepted Solutions
Solution
Yvonne
Advocate

The issue is not the role. The user was able to make changes and add new elements to the file one day and next day he couldn't. It was solved it by leaving the teamwork file and re-joining. 

AC26 | Win11 | 64 bit | 32Gb RAM | Intel i9-9900K @ 3.60GHz

View solution in original post

3 REPLIES 3
cuba
Advocate

When you log into the bimserver, you can assign different roles to different users. The roles can be assigned different permissions.
This way you can prevent inexperienced users from accidentally destroying your drawing.

 

Permissions.png

Apple M1 Max 32 GB Ventura
AC27
ryejuan
Advisor

just make sure you assign that user the proper role.

In the end what is your Objective?
ArchiCAD 9 onwards
Solution
Yvonne
Advocate

The issue is not the role. The user was able to make changes and add new elements to the file one day and next day he couldn't. It was solved it by leaving the teamwork file and re-joining. 

AC26 | Win11 | 64 bit | 32Gb RAM | Intel i9-9900K @ 3.60GHz