problem with shadow casting on wall

[cremsberg]

Does anyone know why a wall would not display vectorial shadows? Attached elevation shows shadows casting on beam, column, door, eave profile, but not the wall that holds the door. Is there a setting for this particular wall hiding somewhere?

[Anonymous]

Have you tried moving your elevation reference line slightly? This sometimes is enough to fix these little blips.

[Karl Ottenstein]

Claire,

I deleted your 'wish' poll that GS fix "this bug" ...as it was completely inappropriate. Either post your file or MOD here as requested earlier for someone else to analyze, or submit it to GS US tech support. At this point, there is no confirmed bug to be making wishes about.

Karl

[cremsberg]

My apologies. I did not understand that bug fixes were not appropriate for wish list. I will also try tech support, as per your suggestion. Thank you for removing, though now no one will know what this thread is about. I refer anyone who is interested to:

http://archicad-talk.graphisoft.com/viewtopic.php?t=26536&highlight=bug

[cremsberg]

Stuart Rose's recommendation: "Have you tried moving your elevation reference line slightly? This sometimes is enough to fix these little blips." (from another thread) seems to have fixed my shadow casting BUG for now. Thanks Stuart!

UPDATE - This did not fix problem after all - nice try! It reverted to precious behavior. I will take this up with tech support and let you know what result is.

[Karl Ottenstein]

cremsberg wrote:
My apologies. I did not understand that bug fixes were not appropriate for wish list. I will also try tech support, as per your suggestion. Thank you for removing, though now no one will know what this thread is about. I refer anyone who is interested to:

http://archicad-talk.graphisoft.com/viewtopic.php?t=26536&highlight=bug

Claire,

Bug fixes are appropriate if GS indicates that they do not wish to fix a confirmed bug. Your bug is not confirmed. If you had responded to my first request, I might have confirmed it and gotten it into the bug system. Please contact your reseller, Chris Clark, and GS US tech support and do not use upper case (shouting) red letters here, etc here.

I fail to see how anyone will not know what this thread is about? You have explained, and repeated yourself often enough.

Let's move forward, OK?

Karl

[Scott Bulmer]

Karl wrote:
Inconsistent vectoral shadows used to be a bug in AC 9 and earlier, but has been fixed for some time now, so it is likely a problem in your model...unless it got broken again.
Karl

Hi Karl,

It's back as far as I can tell. Please see attached.

Thanks,
Scott

[Karl Ottenstein]

Scott wrote:
It's back as far as I can tell. Please see attached.

Ugh. What a shame to see that. It had been terrible for years (some window panes in shadow, some not, etc), then was fixed - but your image definitely shows that it is back. 😞

Please let GS support know. They may need to have a copy of your file unless you can reproduce it with something simple.

Cheers,
Karl

[Ignacio Azpiazu]

Are those profiled walls? I have had lots of problems in AC 10 and 11 (didn't check in 12 yet) with (two equal) fairly simple profiled walls meeting at corners, there seems to be some 3D geometry catastrophe that results in overlapping planes messing up elevation shadows and Artlantis exports.

[Karl Ottenstein]

...but look at the roof tiles... very inconsistent shadows there, unless there are some odd, out-of-view things that are causing the results.

[Scott Bulmer]

Hey Karl/Ignacio, there are no odd elements out of the display area that I am aware of. Attached is an image showing the locations of the profiled elements. Please note that the shadows are always correct in the 3D window views, however are a little unpredictable in the section/elevation windows. Also Ignacio, I cannot export to Artlantis Studio, getting the error message 'Cannot write output file.' Turning off the Cadimage elements makes no difference.
Thanks, Scott