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Setup & License forum

Archicad closing error

Antimo_11
Newcomer

Hi everyone. Does anybody knows why every time I close my Archicad app (on MacOs 12.1); a pop up of gsreport shows up, saying that the app was closed unexpectedly, when I just entered command+q. I tried uninstalling my Archicad 25 version, and install a 24 one, but the problem persists. any guesses on how I could resolve it?

2 REPLIES 2

Karl Ottenstein
Moderator

There are some issues with Mac OS 12 / Monterey.  But, your system needs to be up-to-date, and it isn't.

12.2 is the current release of Monterey.  Please download/install that... and also from ARCHICAD, check for updates and update your ARCHICAD as the crash-on-close was resolved in the 40xx build.   There are still other issues with Monterey - see the bottom of this article:

https://community.graphisoft.com/t5/Setup-License-articles/MacOS-12-Monterey/ta-p/309154

One of the forum moderators   •   AC 26 USA and earlier   •   macOS Ventura 13.2, iMac Pro 10-Core, Radeon Pro Vega 64

Karl Ottenstein
Moderator

@Antimo_11 If there is a version for your country/language, you should install the build 5000 preview version which fixes the crash-on-quit bug...as well as many others.  I had missed this post about its availability:

https://community.graphisoft.com/t5/What-s-new/Archicad-25-Update-5000-Preview-Released/td-p/328899

 

One of the forum moderators   •   AC 26 USA and earlier   •   macOS Ventura 13.2, iMac Pro 10-Core, Radeon Pro Vega 64

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