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Preferences reset

I keep having speed and responsiveness issues. I talked to tech support and they suggested I reset my preferences which did fix the problem. The problem still occurs every 2-3 days. Every time I reset then it goes away. Are there any particular habits that can contribute to this? Sometimes, I will have two copies of AC running simultaneously and to copy data from one file to another. Can that cause an issue?

Steve Jepson
it must be that wimpy computer your using
ArchiCAD 25 3011 USA - Windows 10 Pro 64x - Dell 7720 64 GB 2400MHz ECC - Xeon E3 1535M v6 4.20GHz - (2) 1TB M.2 PCIe Class 50 SSD's - 17.3" UHD IPS (3840x2160) - Nvidia Quadro P5000 16GB GDDR5 - Maxwell Studio/Render Multilight

Barry Kelly
I see you have an NVidia card.
This may help.


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Problem appears to be resolved after updating the drivers. New drivers were released on April 10.

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