Bob try the following:
Assuming you have Admin. status on your Mac, do a "find" for AC. Assuming it still in your docs folder, drag the whole AC folder to the trash.
DO NOT TRY TO EMPTY THE TRASH UNTIL YOU REBOOT THE MACHINE.
Next, go to the Users folder that use the software and navigate to Library/Preferences/Graphisoft folder.
Drag the Graphisoft folder to the trash. Do this for each "user".
Once you reboot the machine, empty the trash. Try to launch AC know..... probably nothing will happen because you just "trashed" everything.
If this is the case, get your AC installer CD and reinstall to your APPLICATIONS folder on your hard drive ........oh, and show the newbie how to navigate the finder to place things on the hard drive.
Good Luck,
Architects Design Forum, Ltd.
Robert Mariani
Robert Mariani
MARIANI design studio, PLLC
Architecture / Architectural Photography
www.robertmariani.comMac OSX 13.1
AC 24 / 25 / 26