BIMcloud warnings are getting out of control

[Patrick M]

here is a small sampling of the t/w warnings I have been trouble shooting the past week. This feels like something is broken... or theres something else at play here (my tinfoil hat is on pretty tight right now). And these are about 1/4-1/2 of what I've been sent:

 

  

  

  

 

[Patrick M]

another one... seriously, can't make this **** up!

[OleOle]

We had a quite well functioning Bimcloud setup, but we needed to update our Windows server version to run 27 and 28 in teamwork. After we replaced our old Windows 2016 servers with new servers, rolled back our Bimcloud to new hardware and updated to the latest version of Bimcloud we have been in a nightmare of errors and bad performance. Same kinds of errors you have been experiencing, but no indication on the server of anything being a problem. Also worse performance than on the old server, even if the hardware is a lot faster and the server is barely using any resources. With these kinds of error messages it is also impossible to know where to start the troubleshooting. 

[Patrick M]

any one at Graphisoft have any input on this? it's kind of ******* ridiculous. This is nearly a daily issue (some days there I get multiple questions about this). Looking through the forum, there are threads of the same problems; dozens of threads.
Its not like this is a "me" issue. Just one that we are all apparently ignoring and/or living with.

here's todays sampling. If nothing else, anyone have a suggestion of what I can tell my guys other than "yup, archicad sucks sometimes... gotta save a pln and redo your work"?

[Laszlo Nagy]

Patrick, have you contacted your local support? I think they are the ones who should be helping you get to the bottom of this issue.

[Karl Ottenstein]

Hi Patrick,

I just noticed this thread since you bumped it... and just want to confirm if your signature is correct that you are running macOS 11.5.2 rather than a more recent version... like 15.2?

And, I did not see where you said what flavor of BIMcloud you are using.  If SaaS, then there should be no problem on that end.  If self-hosted, what version and what OS is the server running?  All BIMcloud and OS have had all available updates applied?

Does seem like an issue for local support, though, as Laszlo suggests.

Cheers,

Karl