BimServer 18 - Help is not helpful

[bgoodale]

I'm having some issues loading libraries to our BimServer 18 (this after our Bim Server randomly crashed, locked us out of our Bim Server Manager, and wiped out about a dozen projects, then spending days at a time on the phone with tech support, only to be told we just had to ditch all the teamwork files and reinstall Bim Server and start from scratch,thanks GS!).

When you go to the help for BIM Server 18, it is almost completely worthless. You'd think when they were planning on revamping Bim Server and changing the entire interface, the could have taken the time to actually right a help manual that has useful helpful information, but I guess thats too much to ask for.

Super frustrated right now...

[Laszlo Nagy]

OK. And what is the question you would like answered?

[Ruben V]

I think he means BIMserver 18 isn't that well documented yet - and I agree. Looking for a solution for my own problem I find lots of info about older versions and some promotional material about the new one...

[bgoodale]

hi laszlo,

thanks for the help. i called graphisoft tech support and was able to solve my issue; it was mainly as result of remaining glitchy-ness from when our first bimserver 18 spontaneously combusted.

B.E.A.T., i was able to find some of the information regarding working with Bimserver libraries in the regular Archicad Help/guide under the libraries section.

However i am still of the opinion that GS should update/flesh-out the help guide for t BIMserver 18...

[Ruben V]

bgoodale wrote:
However i am still of the opinion that GS should update/flesh-out the help guide for t BIMserver 18...

It seems they are doing that as we speak - I find more info every day... 😉

Meanwhile, my 'own' problem (the grayed out "share"-button) is being investigated by GS. As always I'm confident that they will find the solution!