BIMX PRO version 2024.5890 can´t use CARDBOARD VR Function in ANDROID

[lopezfigueroa]

I try to use CARDBOARD VR Function in ANDROID but it crashes.
My mobile: Cellphone SM-A525 , android 14
Last update of BIMX : July 1, 2024

[Arq Traverso]

Tengo el mismo problema con la aplicación bimx, intento usar cardboard pero falla, no se puede visualizar en modo tour para cardboard. También uso un sistema Android con un celular Sansung modelo SM-A505G, a principios de junio funcionaba perfecto, ahora no funciona.

[Arq Traverso]

I have the same problem with the bimx app, I try to use the cardboard but it fails,
I use an Android system with a Sansung cell phone model SM-A505G

[Eduardo Rolon]

Please post in English.

Translation:

I have the same problem with the bimx application, I try to use cardboard but it fails, it can't be viewed in tour mode for cardboard. I also use an Android system with a Sansung cell phone model SM-A505G, at the beginning of June it worked perfectly, now it doesn't work.

[Jp1138]

Just tested in a Pixel 6. It crashes when selecting Cardboard VR.

[Oleksandra Vakariuk]

Hi everyone,

I could also reproduce the crash, thank you for the catch.

I added this bug to our system as DEF-21005, our developers will take a closer look at it soon.

Sorry for the inconvenience.

Kind regards,

Oleksandra

[Arq Traverso]

Thank you, I hope for a solution soon since the bimx tour option was very good.

[Oleksandra Vakariuk]

I've got an update on this issue. Our developers informed me that the app does not crash when switching to VR from Landscape Mode. We hope this can be an acceptable workaround while they're working on a fix for the upcoming update.

[Jp1138]

True, that works. Strange.

Thanks for the update 👍

[Arq Traverso]

Hello, and where do I get the update you say?