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2024-07-24 07:39 AM
I try to use CARDBOARD VR Function in ANDROID but it crashes.
My mobile: Cellphone SM-A525 , android 14
Last update of BIMX : July 1, 2024
Solved! Go to Solution.
a month ago
I'm happy to share that we released an update that addresses this crash yesterday. You can download it on Google Play as usual.
If you have any questions or feedback, please let me know!
Oleksandra Vakariuk
Technical Support Engineer
2024-07-25
04:53 PM
- last edited on
2024-07-30
02:11 PM
by
Laszlo Nagy
Tengo el mismo problema con la aplicación bimx, intento usar cardboard pero falla, no se puede visualizar en modo tour para cardboard. También uso un sistema Android con un celular Sansung modelo SM-A505G, a principios de junio funcionaba perfecto, ahora no funciona.
2024-07-25
04:56 PM
- last edited on
2024-07-30
02:12 PM
by
Laszlo Nagy
I have the same problem with the bimx app, I try to use the cardboard but it fails,
I use an Android system with a Sansung cell phone model SM-A505G
2024-07-25 04:57 PM
Please post in English.
Translation:
I have the same problem with the bimx application, I try to use cardboard but it fails, it can't be viewed in tour mode for cardboard. I also use an Android system with a Sansung cell phone model SM-A505G, at the beginning of June it worked perfectly, now it doesn't work.
Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator
2024-07-25 05:39 PM
Just tested in a Pixel 6. It crashes when selecting Cardboard VR.
2024-07-26 05:29 PM
Hi everyone,
I could also reproduce the crash, thank you for the catch.
I added this bug to our system as DEF-21005, our developers will take a closer look at it soon.
Sorry for the inconvenience.
Kind regards,
Oleksandra
Oleksandra Vakariuk
Technical Support Engineer
2024-07-26
11:03 PM
- last edited on
2024-07-30
02:12 PM
by
Laszlo Nagy
Thank you, I hope for a solution soon since the bimx tour option was very good.
2024-07-29 02:10 PM
I've got an update on this issue. Our developers informed me that the app does not crash when switching to VR from Landscape Mode. We hope this can be an acceptable workaround while they're working on a fix for the upcoming update.
Oleksandra Vakariuk
Technical Support Engineer2024-07-29 02:15 PM
True, that works. Strange.
Thanks for the update 👍
2024-07-29 02:47 PM - last edited on 2024-07-30 05:45 AM by Barry Kelly
Hello, and where do I get the update you say?