2 weeks ago
I am currently experiencing significant performance issues with BIMx (build 2024, 5910) on my desktop PC. Below, I have included the technical specifications of the PC where I am encountering the problems, along with the specifications of my laptop, where BIMx runs perfectly without any issues.
DELL PC System (Experiencing performance issues):
ASUS Laptop (BIMx works perfectly):
To resolve the issue, I have already taken several steps:
One key observation is that on my PC, the GPU usage spikes to 100% in Task Manager when rotating the model, while on my laptop, the GPU usage reaches only around 43%.
Could you please advise on what might be causing this performance disparity and suggest any further steps I might take to resolve the issue?
Thank you very much for your time and assistance.
Kind regards,
Takis Apostolides
a week ago
Dear Norbert, hello,
I've identified that the issue I'm experiencing is caused by the "Anti-aliasing" setting on my PC. However, I'm not entirely sure why this is happening.
Interestingly, I tested the same configuration on another PC with an NVIDIA GTX 1060 6GB, and it runs smoothly and quickly with Anti-aliasing enabled.
The difference of power between the two pcs is enormous and this is what really makes me think what is really going on?
The performance difference between the two PCs is enormous, which makes me wonder what could be causing this discrepancy. If you have any insights, I'd greatly appreciate your advice.
Kind Regards,
Takis Apostolides
a week ago
Hi Norbert,
Is there anything else I need to do to forward the issue to the developer's team?
Have you had a chance to figure out what might be causing the problem with the "anti-aliasing" settings in BIMx?
a week ago
@Takis wrote:
Is there anything else I need to do to forward the issue to the developer's team?
Norbert said to ... "Please send us a feedback with these details from the application. This will automatically create a ticket on our official support channel and we will start the investigation."
Have you done this?
Barry.
a week ago
I have previously raised this issue with the developers. Anti-aliasing does simply perform poorly, even with a 3090.
a week ago
You mean through "Help" >>> "Contact us" inside BIMx?
Can't find anything else with "Feedback"
a week ago
Hi,
Sorry for the confusion. Yes, use the "contact us" option please.
Kind regards,
Technical Support Engineer
a week ago
Hi, I've sent the feedback.
Kind Regards,
Takis Apostolides