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BIMx
About BIMx (mobile, web and desktop), connection to BIMcloud, and related technical questions.

Strange BimX preview

Christophe Fortineau
Ace

‎2019-03-20 04:30 PM - last edited on ‎2023-05-09 03:06 PM by Community Admin

Why the preview of my BimX model seems diminished in the left upper corner ?



This is a screenshot taken from my iPad Pro. This problem does not occur with every BimX export, I can not identify the cause
Christophe - FRANCE
Archicad Designer and Teacher
Archicad 15 to 26 FRA FULL

OS 11.6 Big Sur - MacBook Pro 2015 - 16Go RAM
"Quality is never an accident ; it's always the result of an intelligent effort" John Ruskin
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4 REPLIES 4

Daniel Kovacs
Graphisoft Alumni
Graphisoft Alumni

‎2019-03-26 01:07 PM

Hello,

I have not seen this before, but if you send me the PLA and the BIMx files, I would be more than happy to take a look at it.

Regards,
Daniel Alexander Kovacs

Professional Services Consultant

GRAPHISOFT



For Troubleshooting and useful Tips & Tricks visit
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Christophe Fortineau
Ace

‎2019-04-02 04:21 PM

Did you tried the file on a iPad ?
Christophe - FRANCE
Archicad Designer and Teacher
Archicad 15 to 26 FRA FULL

OS 11.6 Big Sur - MacBook Pro 2015 - 16Go RAM
"Quality is never an accident ; it's always the result of an intelligent effort" John Ruskin
0 Likes

Daniel Kovacs
Graphisoft Alumni
Graphisoft Alumni

‎2019-07-29 03:44 PM

Hi,

I did some digging and testing, and found 2 related issues that could have caused this. They both should have been fixed in the first update of ARCHICAD 22 (build 40xx): fix #247616 and fix #247487.

If you still experience this issue, make sure that you have the latest update installed.

Regards,
Daniel Alexander Kovacs

Professional Services Consultant

GRAPHISOFT



For Troubleshooting and useful Tips & Tricks visit
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Christophe Fortineau
Ace

‎2019-07-29 03:56 PM

Thanks Daniel Alexander

I do not encounter this problem anymore since the Archicad update
Christophe - FRANCE
Archicad Designer and Teacher
Archicad 15 to 26 FRA FULL

OS 11.6 Big Sur - MacBook Pro 2015 - 16Go RAM
"Quality is never an accident ; it's always the result of an intelligent effort" John Ruskin
0 Likes

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