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Uploader is unable to find your GRAPHISOFT ID

LoBusta
Participant

Anytime I try to 'Upload' a BIMx file from ArchiCAD, I get this error message, even though it appears I am signed in.

I had done this process several times with no issue in a several different versions of ArchiCAD for months and then one day I started getting this error in all versions. 

2023-06-20_16-03-08.png

3 REPLIES 3
Roland Szabo
Graphisoft
Graphisoft

Dear All, this is a known issue, we're working on the solution with high priority. Please publish locally exported files to BIMx Model Transfer until then. Sorry for the inconvenience.

Update: the connection to BIMx Model Transfer has been fixed

Feel free to reach out BIMx's technical support at bimx@graphisoft.com for faster response.

Roland Szabo
BIMx Product Manager
YOArch
Contributor

Hi All, 

 

I have the same problem as the initial post, I have read some of the other solutions but they don't seem to be applicable.  It's mentioned here that the known issue is fixed.  However, my Archicad 26 is Up to Date (I double-checked) and it still can't find my Graohisoft ID. 

 

It's mentioned I can publish locally and upload later on, how do I do that cause I can't find that setting? 

 

Kind regards. 

Stefan. 

 

Screenshot 2023-07-20 101531.jpg

YOArch
Contributor

I found the solution, I needed to connect my Graphisoft ID to the Company Account.  I think that solved to cause it suddenly works.