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Collaborate forum

Downgrade to BIM Server - Error code:9

Anonymous
Not applicable
We are trying to downgrade to BIMserver from BIMcloud but we get an error message. Not sure how to resolve this.

"Operation time limit has expired (Error code:9)
1 REPLY 1

Noemi Balogh
Community Admin
Community Admin
Hi etomlins,

I suggested in another topic of yours to collect me BIMcloud SUpport Package, so I guess we can check this issue from the same logs too.

For anyone else finding this topic, I suggest to collect a BIMcloud Support Package (https://helpcenter.graphisoft.com/knowledgebase/130724/) and contact your local support representative.

I will post the resolution here once we figured it out.

Kind regards,
Noémi

Noémi Balogh

Customer Engagement Expert, Community Admin

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