License delivery maintenance is planned for Saturday, July 26, between 12:00 and 20:00 CEST. During this time, you may experience outages or limited availability across our services, including BIMcloud SaaS, License Delivery, Graphisoft ID (for customer and company management), Graphisoft Store, and BIMx Web Viewer. More details…

Documentation
About Archicad's documenting tools, views, model filtering, layouts, publishing, etc.

3D view placed on layout is blank

canvea
Booster
Hi,
I have a problem with 3d views showing up as white/blank when placed on a layout. I have tried Fit frame to Drawing, Full Precision Preview etc and they are on Auto-update. If I right-click and pick "Open source view" it looks just as it should in the 3D window. They also appear blank when I publish, which is a big problem. Am I doing something wrong or is this a bug?

Thanks in advance for any response!

Archicad 23, Windows 10 Pro, graphics card: NVIDIA Quadro P4000
AC24 Norway • Fujitsu • Intel(R) Xeon(R) W-2123 CPU @ 3.60GHz • 32GB ram • Windows 10 Pro • NVIDIA Quadro P4000
44 REPLIES 44

Still not working.

HP ZBook Fury 15,6 G8. 11gen i7-11800H 2.3GHz. 32 GB RAM. Nvidia RTX A3000 1GB. AC22-27 SWE.

placed several yesterday to show client and they requested additional 3d views. i am sitting here now trying to figure out why they are all blank as described above. i find myself doing screen captures and sending for review.

Archicad 27 5030 USA Full Apple
M3 Max 36GB MacBook Pro
Sequoia 15.1.1
Patrick M
Mentor

yeah, it's super annoying and a bit embarassing that this is still a problem. I have resorted to only using 3d documents as 3d views on the layout

BIM solutions and trouble shooting (self proclaimed) expert. Using Archicad 26 5002 US on Mac OS 11.5.2
Melissa F
Contributor

If anyone is still having issues with this problem I think I've found a fix.

Try this: close the archicad file, then reopen and select "open and repair file" when opening. 

AC25 International
Mac Studio 2022, Apple M1 Ultra, 128GB RAM
13.1 macOS Ventura
AC since version 4.5

Open and repair file solved the problem for me! 👏